Hospitality Management Certificate Course,Toronto

Toronto Hotel Management in Access Business College, Ontario

This Hospitality Certificate program is certified by The American Hotel and Lodging Association.

Program Objective - Hospitality Management Certificate:

Access Business College is one of the best Hospitality management schools in Toronto, Ontario.Access Business College in partnership with the American Hotel and Lodging Association has been offering an exceptionally well designed certificate program with many topics of studies such as Security and Loss Prevention Management, Training and Development for Hospitality, Managing Front Office and Housekeeping Operations, Hospitality Facilities Management and Design, Supervision in the Hospitality Industry and Managing Hospitality Human Resources. The goal and objective of this course is for students to become qualified in the Hospitality Service Sector such as Hotel Managers, Restaurant and Food Service Managers, Retail Trade, Health Services, Accommodation Service Manager, Resort Mangers, Bed and Breakfast Operator, Facility Operations, Student Residences, Reservations Manager and Conference and Banquet Organizer. These organizations are demanding highly skilled Hospitality Mangers with certifications and accreditations with the American Hotel and Lodging Association in order to be an asset to the Hospitality industry.

This program is designed to equip students with all the aspects of hospitality management. Students will learn to work and manage all areas of a full-service modern hotel; including rooms, food, beverage, culinary, sales, marketing, as well as catering and servicing conferences and banquets.

Prepare yourself to become part of the world’s most exciting industry, by earning a Diploma in Hospitality Management. As a result of the unprecedented growth in the hospitality industry, there is a huge demand for more sophisticated hospitality entities and a very skilled workforce to manage complex operations and deliver excellent customer service.

An Accreditation and Certification with the American Hotel and Lodging Association will qualify students for a rewarding career in the Hospitality profession. Access Business College is certified and accredited by AH & LA and an authorized testing site for enrolled students. All accreditations/certifications and associated costs are included in the tuition fees.

Certificates in the following subjects:

The Lodging and Food Service Industry

Hospitality Today: An Introduction

Management of Food and Beverage Operations

Food Safety: Managing the HACCP Process

Supervision in the Hospitality Industry

Hospitality Industry Financial Accounting

Basic Hotel and Restaurant Accounting

Marketing in the Hospitality Industry

Hospitality Facilities Management and Design

Leadership and Management in the Hospitality Industry

Contemporary Club Management

Tourism and the Hospitality Industry

Fundamentals of Destination Management and Marketing

Managing Front Office Operations

Housekeeping Management

Food Production Principles – Hardbound

Managing Beverage Service

Managing Service in Food and Beverage Operations

Training and Development for the Hospitality Industry

Managing Hospitality Human Resources

International Human Resource Management in the Hospitality Industry

Accounting for Hospitality Managers

Accounting for Club Operations

Marketing of Hospitality Services

Hospitality and Tourism Marketing

Security and Loss Prevention Management

Understanding Hospitality Law

Resort Management

International Hotel Management

Hospitality Purchasing

Bar and Beverage Management

Hospitality Industry Managerial Accounting

Planning and Control for Food and Beverage Operations

Managing Technology in the Hospitality Industry

Hospitality Sales and Marketing

Convention Management and Service

Introduction to Hospitality

There’s a Place for You Here

The Spirit of Hospitality

Hospitality Rooms Division

Front Office Skills Series/Guest Relations: Aiming to Please

Front Office Skills Series/Sales: A Winning Formula

Front Office Skills Series/Full Service Operations: At Your Service

Front Office Skills Series/Economy Operations: At Your Service Plus

Managing Quality Guest Service

Delivering Quality Guest Service

Courtesy Rules! Better Telephone Skills Now

10-Minute Trainer: Guest Service

Competitive Edge: Sales Strategies for Small Properties

10-Minute Trainer: Front Office

Going the Extra Mile: Service Skills for Front Desk Employees

Front Desk Representative Skills Guide

Reservationist Skills Guide

PBX Operator Skills Guide

Bell Attendant Skills Guide

Concierge Skills Guide

Valet Attendant Skills Guide

World Trainer: Extended Stay Guestroom Cleaning

World Trainer: Guestroom and Bathroom Cleaning

World Trainer: Guestroom & Bathroom Cleaning Economy Lodging Version

World Trainer: Floor Care

World Trainer: Houseperson

World Trainer: Laundry

Housekeeping: Quality Guestroom Cleaning

Housekeeping: The Deep-Cleaning Process

Stay Safe: Awareness Training for Housekeepers

Hospitality Rooms Division

Guestroom Attendant Skills Guide

Laundry Attendant Skills Guide

Public Space Cleaner Skills Guide

Maintenance Employee Skills Guide

Quality Guestroom Maintenance

Energy-$aving Tips for Lodging

Full Access: Making Your Property ADA Compliant

Curb Appeal: Creating Great First Impressions

World Trainer: Security Awareness

Employee Awareness and Problem Prevention

Key Control and Guest Privacy Today

Spotlight On Security for Lodging

Patrolling, Investigating, and Documenting

Handling Disturbances

10-Minute Trainer: Security

10-Minute Trainer: Safety

Fire Safety: Prevention and Response for the Lodging Industry

Addressing Workplace Violence in the Lodging Industry

Planning for Emergencies

Food and Beverage

World Trainer: Warewasher

World Trainer: Bus Person

FastTrack Food Safety

FastTrack Food Safety Essentials

FastTrack Food Safety: Receiving and Storage

FastTrack Food Safety: Food Production

FastTrack Food Safety: Service

FastTrack Food Safety: Warewashing

FastTrack Food Safety Training Program – HACCP

Food and Beverage Quality Service Skills

Food and Beverage Suggestive Selling

Reporting Tip Income

Smart Service for Great Banquets

Alcohol, the Law, and Your Property

Restaurant Server

Bartender

Cocktail Server

Banquet Server

Banquet Set-Up Employee

Room Service Attendant

Bus Person

Human Resources

Recruiting and Interviewing

Retention and Motivation

Diversity WORKS

ADA: The Hiring Process

Personal Grooming

Train the Trainer: Preparing for Training

Train the Trainer: Leading Group Training

Train the Trainer: Conducting One-on-One Training

Success from the Start: Getting the Right People the First Time

Tackling Turnover: Keep Good People Once You’ve Got Them

General Hospitality Management

Supervisory Skill Builders Videos

Supervisory Skill Builders

SSB: Time Management

SSB: Motivation and Team Building

SSB: Improving Employee Performance

SSB: Handling Problems and Conflict

SSB: Conducting Orientation and Training

SSB: Improving Communications

SSB: Leadership

SSB: Staffing and Scheduling

SSB: You As a Supervisor

Managing Quality Guest Service

Revenue Management

Hosting International Guests

Breaking Down Barriers: Achieving Great Service for Guests with Disabilities