Hospitality Management Certificate Course
Toronto Hotel Management in Access Business College, Toronto, Ontario
This Hospitality Certificate Course program is certified by The American Hotel and Lodging Association.
Access Business College is one of the best Hospitality management schools in Toronto, Ontario. Access Business College in partnership with the American Hotel and Lodging Association has been offering an exceptionally well designed certificate program with many topics of studies such as Security and Loss Prevention Management, Training and Development for Hospitality, Managing Front Office and Housekeeping Operations, Hospitality Facilities Management and Design, Supervision in the Hospitality Industry and Managing Hospitality Human Resources. The goal and objective of this course is for students to become qualified in the Hospitality Service Sector such as Hotel Managers, Restaurant and Food Service Managers, Retail Trade, Health Services, Accommodation Service Manager, Resort Mangers, Bed and Breakfast Operator, Facility Operations, Student Residences, Reservations Manager and Conference and Banquet Organizer. These organizations are demanding highly skilled Hospitality Mangers with certifications and accreditations with the American Hotel and Lodging Association in order to be an asset to the Hospitality industry.
This program is designed to equip students with all the aspects of hospitality management. Students will learn to work and manage all areas of a full-service modern hotel; including rooms, food, beverage, culinary, sales, marketing, as well as catering and servicing conferences and banquets.
Prepare yourself to become part of the world’s most exciting industry, by earning a Diploma in Hospitality Management. As a result of the unprecedented growth in the hospitality industry, there is a huge demand for more sophisticated hospitality entities and a very skilled workforce to manage complex operations and deliver excellent customer service.
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Certificates in the following subjects: |
The Lodging and Food Service Industry |
Hospitality Today: An Introduction |
Management of Food and Beverage Operations |
Food Safety: Managing the HACCP Process |
Supervision in the Hospitality Industry |
Hospitality Industry Financial Accounting |
Basic Hotel and Restaurant Accounting |
Marketing in the Hospitality Industry |
Hospitality Facilities Management and Design |
Leadership and Management in the Hospitality Industry |
Contemporary Club Management |
Tourism and the Hospitality Industry |
Fundamentals of Destination Management and Marketing |
Managing Front Office Operations |
Housekeeping Management |
Food Production Principles – Hardbound |
Managing Beverage Service |
Managing Service in Food and Beverage Operations |
Training and Development for the Hospitality Industry |
Managing Hospitality Human Resources |
International Human Resource Management in the Hospitality Industry |
Accounting for Hospitality Managers |
Accounting for Club Operations |
Marketing of Hospitality Services |
Hospitality and Tourism Marketing |
Security and Loss Prevention Management |
Understanding Hospitality Law |
Resort Management |
International Hotel Management |
Hospitality Purchasing |
Bar and Beverage Management |
Hospitality Industry Managerial Accounting |
Planning and Control for Food and Beverage Operations |
Managing Technology in the Hospitality Industry |
Hospitality Sales and Marketing |
Convention Management and Service |
Introduction to Hospitality |
There’s a Place for You Here |
The Spirit of Hospitality |
Hospitality Rooms Division |
Front Office Skills Series/Guest Relations: Aiming to Please |
Front Office Skills Series/Sales: A Winning Formula |
Front Office Skills Series/Full Service Operations: At Your Service |
Front Office Skills Series/Economy Operations: At Your Service Plus |
Managing Quality Guest Service |
Delivering Quality Guest Service |
Courtesy Rules! Better Telephone Skills Now |
10-Minute Trainer: Guest Service |
Competitive Edge: Sales Strategies for Small Properties |
10-Minute Trainer: Front Office |
Going the Extra Mile: Service Skills for Front Desk Employees |
Front Desk Representative Skills Guide |
Reservationist Skills Guide |
PBX Operator Skills Guide |
Bell Attendant Skills Guide |
Concierge Skills Guide |
Valet Attendant Skills Guide |
World Trainer: Extended Stay Guestroom Cleaning |
World Trainer: Guestroom and Bathroom Cleaning |
World Trainer: Guestroom & Bathroom Cleaning Economy Lodging Version |
World Trainer: Floor Care |
World Trainer: Houseperson |
World Trainer: Laundry |
Housekeeping: Quality Guestroom Cleaning |
Housekeeping: The Deep-Cleaning Process |
Stay Safe: Awareness Training for Housekeepers |
Hospitality Rooms Division |
Guestroom Attendant Skills Guide |
Laundry Attendant Skills Guide |
Public Space Cleaner Skills Guide |
Maintenance Employee Skills Guide |
Quality Guestroom Maintenance |
Energy-$aving Tips for Lodging |
Full Access: Making Your Property ADA Compliant |
Curb Appeal: Creating Great First Impressions |
World Trainer: Security Awareness |
Employee Awareness and Problem Prevention |
Key Control and Guest Privacy Today |
Spotlight On Security for Lodging |
Patrolling, Investigating, and Documenting |
Handling Disturbances |
10-Minute Trainer: Security |
10-Minute Trainer: Safety |
Fire Safety: Prevention and Response for the Lodging Industry |
Addressing Workplace Violence in the Lodging Industry |
Planning for Emergencies |
Food and Beverage |
World Trainer: Warewasher |
World Trainer: Bus Person |
FastTrack Food Safety |
FastTrack Food Safety Essentials |
FastTrack Food Safety: Receiving and Storage |
FastTrack Food Safety: Food Production |
FastTrack Food Safety: Service |
FastTrack Food Safety: Warewashing |
FastTrack Food Safety Training Program – HACCP |
Food and Beverage Quality Service Skills |
Food and Beverage Suggestive Selling |
Reporting Tip Income |
Smart Service for Great Banquets |
Alcohol, the Law, and Your Property |
Restaurant Server |
Bartender |
Cocktail Server |
Banquet Server |
Banquet Set-Up Employee |
Room Service Attendant |
Bus Person |
Human Resources |
Recruiting and Interviewing |
Retention and Motivation |
Diversity WORKS |
ADA: The Hiring Process |
Personal Grooming |
Train the Trainer: Preparing for Training |
Train the Trainer: Leading Group Training |
Train the Trainer: Conducting One-on-One Training |
Success from the Start: Getting the Right People the First Time |
Tackling Turnover: Keep Good People Once You’ve Got Them |
General Hospitality Management |
Supervisory Skill Builders Videos |
Supervisory Skill Builders |
SSB: Time Management |
SSB: Motivation and Team Building |
SSB: Improving Employee Performance |
SSB: Handling Problems and Conflict |
SSB: Conducting Orientation and Training |
SSB: Improving Communications |
SSB: Leadership |
SSB: Staffing and Scheduling |
SSB: You As a Supervisor |
Managing Quality Guest Service |
Revenue Management |
Hosting International Guests |
Breaking Down Barriers: Achieving Great Service for Guests with Disabilities |