Administrative Assistant Diploma Course Program, Toronto
Faculty Of accounting and Business in Access Business College, Toronto, Ontario, Canada
Program Objective:
This Administrative Assistant Diploma Course Program provides an in depth view of transferable skills and will prepare graduates with the diverse components of Customer Service including coping with challenging customers, problem solving, strategy for formulating a plan for success and enhancing customer relationships.
Business Communications includes effective communication for business, strategies in planning for writing and speaking, persuasive writing, presentations and meetings; Administrative Procedures for Canadian Office includes human relations, management of work and time, information management, front line reception and professional development.
These vital courses will provide the knowledge necessary for a career in Administrative Assistant leading towards specific paths of Personnel Clerk, Executive Assistant, Office Clerk and Office Manager. The wide range of topics will cover many aspects of running a modern office including: software applications, office automation, correspondence, customer service and bookkeeping.
This course will prepare graduates with exceptional office procedures such as time management, researching, summarizing and preparing to efficiently work effectively; with proficient communication skills that will teach useful techniques to write clearly, concisely and professionally.
Microsoft Office applications help students to plan and organize written and oral communication, improve critical thinking, self editing and research such as business analysis using Excel, business presentations using PowerPoint, Communication correspondence using Word, Internet communications using Outlook in today’s competitive marketplace.
Other Administrative Assistant positions require employees to assist the Financial Department and have a thorough, in depth knowledge, understanding of Accounting Fundamentals and proficient in using computerized accounting programs. Access provides a complete package to equip Administrative Assistant Professionals to be successful and competitive in the workplace.
Graduates hold numerous distinctive titles such as Administrative Assistant, Administrative Secretary, Administrative Officer, Office Clerk, Order Transcribers, Accounting Assistants, Junior Accountants, General Office Clerks, Customer Service Representatives, Record Management Clerks and Personnel Clerks.
This profession has vast postings in every industry and in various disciplines for qualified candidates, is growth oriented with great opportunities for advancement, ongoing training, competitive salaries and good benefits; prestigious titles include Executive Assistant, Management Trainee, Office Manager and other Supervisory Administrative Officers.
National Occupation Code: 1222, 1241, 1413, 1442, 1434, 1411
& Related (NOC) Codes: 1453, 1221, 1422, 1435
Admissions Requirements:
- High School graduate or equivalent or mature student (over 18 years of age)
- May also be required to pass a basic entrance examination and or interview, a carefully structured assessment to ensure your educational success.
Graduation Criteria
- Minimum final mark of 70%
- Overall average of 70%
Students who achieve an average of 85% or more will have an Honours designation on their diploma
Opportunities, Related Job Titles and Responsibilities
1222 Executive Assistants:
Executive assistant’s co-ordinate administrative procedures, public relations activities and research and analysis functions for corporate officials.
1241 Secretaries:
Secretaries perform a variety of administrative duties in support of managerial and professional employers in the private and public sectors.
1413 Records Management and Filing Clerks:
Records management clerks process, code, and store and retrieve records and documents and apply retention and disposal schedules.
1442 Personnel Clerks:
Personnel clerks assist personnel officers and human resources specialists and compile, maintain and process information relating to staffing and recruitment.
1434 Banking, Insurance and Other Financial Clerks:
Banking, insurance and other financial clerks compile process and maintain banking, insurance and other financial information.
1411 General Office Clerk:
General office clerks prepare correspondence, reports, statements and other material, operate office equipment, and perform clerical duties.
1453 Customer Service, Information and Related Clerks:
These individuals answer enquiries and provide information regarding an establishment's goods, services, policies and processing requests.
1221 Administrative Officer:
Administrative officers oversee and implement administrative procedures, establish work priorities and co-ordinate administrative services.
1422 Data Entry Clerk:
Data entry clerks input coded, statistical, financial and other information into computerized databases, spreadsheets or other templates.
1435 Collectors:
Collectors collect payments on overdue accounts and bad cheques and locate debtors to make collection arrangements.
Your Career Opportunities:
This Administrative Assistant diploma program will prepare you for a variety of administrative positions such as:
- Administrative Assistant
- Administrative Secretary
- Administrative Officer
- Office Administrator
- Office Manager
- Executive Assistant
- Administrative Clerk
- Word Processing Operator
- Documentation Clerk
- Authorization Clerk
- Other Clerical Positions
Graduate Employment Assistance Services:
- Job search management
- Steps for a successful job search
- Resume writing
- Interview preparation
* The above is not a complete program outline; it is intended to provide merely a guideline. We reserve the right to change or upgrade our programs at any time. Please note that courses are not taught in the order of their listing.